Privacy Policy

1. Data Controller

The Data Controller is:

2. Types of Data Collected

Among the Personal Data collected by this website, either directly or through third parties, are:

• Browsing data: The computer systems and software procedures used to operate this website acquire, during their normal operation, certain personal data whose transmission is implicit in the use of Internet communication protocols (e.g., IP addresses, computer domain names).
• Data Provided Voluntarily by the User: The optional, explicit, and voluntary sending of messages to contact addresses, as well as the completion and submission of forms on the website, entails the collection of the sender’s contact information—necessary to respond—as well as all personal data included in the communications.
• Cookies: For details on the cookies used, please refer to the specific section at the bottom of this page.

3. Purposes of the processing

The data provided will be processed for the following purposes:

1. To enable navigation of the website and the provision of requested services.
2. To respond to specific requests for information submitted by the user (e.g., via contact form or email).
3. To comply with any obligations under applicable laws, regulations, or EU legislation, or to respond to requests from authorities.
4. For statistical purposes (in anonymous form) to improve the service offered.

4. Legal Basis

The Data Controller processes Personal Data relating to the User if one of the following conditions applies:

• You have given your consent for one or more specific purposes.
• The processing is necessary for the performance of a contract with the user and/or for the implementation of pre-contractual measures.
• Processing is necessary to comply with a legal obligation to which the Data Controller is subject.
• Processing is necessary for the pursuit of the legitimate interests of the Data Controller or third parties.

5. Retention Period

Data is processed and retained for as long as necessary to fulfill the purposes for which it was collected. Therefore:

• Personal Data collected for purposes related to the performance of a contract or pre-contractual arrangements will be retained until the performance of that contract is completed.
• When processing is based on the User’s consent, the Data Controller may retain Personal Data for a longer period until such consent is revoked.
• Browsing data is deleted or anonymized immediately after statistical processing, unless there is a specific need for the judicial authorities to investigate criminal offenses.

6. Data Sharing

In addition to the Data Controller, in some cases, other parties involved in the organization of the website (administrative, sales, marketing, and legal staff, as well as system administrators) or external parties (such as third-party technical service providers, postal carriers, hosting providers, IT companies, and communications agencies) may have access to the Data; these parties may also be appointed, if necessary, as Data Processors by the Data Controller.

The data will not be disclosed or sold to third parties.

7. Rights of the data subject

Users may exercise certain rights with respect to the Data processed by the Data Controller. In particular, pursuant to Articles 15–22 of the GDPR, the user has the right to:

• Access your data: obtain confirmation as to whether or not your personal data is being processed and receive a copy of it.
• Verify and request rectification: verify the accuracy of your data and request that it be updated or corrected.
• Request erasure: request the erasure of your Personal Data (right to be forgotten) if certain grounds apply.
• Restrict processing: request that your data be processed solely for storage purposes and not for any other purposes.
• Request data portability: receive your data in a structured, commonly used, and machine-readable format, in order to transfer it to another data controller.
• Object to processing: object to the processing of your Data at any time.
• Withdraw consent: where processing is based on consent.

To exercise the rights listed above, the user may submit a request via email to info@frigotel.com or via certified email (PEC) to the address indicated in point 1.

8. Cookie Policy

This website uses cookies to ensure that the services it provides are simple and efficient for users browsing its pages. Users browsing the website will have a minimal amount of information stored on their devices in small text files known as ‘cookies’.

The website uses only technical cookies necessary for its proper functioning and for display preferences, for which the user’s prior consent is not required, as provided by current legislation.

9. Changes to This Policy

The Data Controller reserves the right to make changes to this Privacy Policy at any time by notifying Users on this page and, if possible, on this Website. Please check this page regularly, referring to the date of the last update indicated at the top.